Purchase Notes

About color difference
Due to lighting, monitors and personal understanding of color differences, a few may be different from the photo there is a chromatic aberration, we will try to restore the product color, the final color to the actual product shall prevail, the color of different batches of plating will have a slight color difference, this is a normal phenomenon.
About Size

Purely hand-measured, there may be a small error, please do not accept the error of the businessman to shoot with caution!

About delivery

Plating products are issued 3 days after the order (except in special circumstances), legal holidays postponed, the actual arrival time to the local logistics shall prevail. Part of the goods before ordering, please confirm with customer service whether the shortage, so as not to delay your time. Remind you should be with the courier face-to-face acceptance of your courier package.

About Returns

In case of quality problems with the goods, please contact us within 30 days after the courier signature, after which the refund will be refused. Returns and refunds of goods need to not affect the second sale, or refused to refund.

Processing Precautions
925 Sterling Silver Jewelry processing, avoid direct contact with jewelry with your hands, wear gloves or finger cots; jewelry to avoid prolonged exposure to the air, put it in a ziplock bag after processing, sealed storage to isolate the air.
Wearing precautions
Jewelry wear to keep dry, avoid wearing a bath, contact with seawater hot springs, sports sweating, cosmetics, chemicals, etc., do not wear when wiped clean, put into a sealed bag, sealed storage to isolate the air.

925 sterling silver jewelry maintenance

Is 925 silver 100% silver?

What is 925 sterling silver?

Sterling silver, generally referred to as 925 silver, that is, silver content of 92.5% of the silver, the other 7.5% for other metals, the international silver content of 92.5% of the silver called sterling silver, silver content of less than 92.5% of the silver can not be called sterling silver.
The reason for adding other metals is that silver is a soft metal, to make fine jewelry with a certain shape, it is necessary to improve its hardness, so it will add a small amount of other metals to make it hard.
Silver, that is, the silver content of 990, called silver.

Will 925 Sterling Silver Tarnish

925 silver jewelry worn for a long time why will be blackened
Sterling silver oxidation black is a normal natural phenomenon, because the air and other natural media such as sulfur and oxides on silver have a certain corrosive effect, long-term exposure to the air, or after wearing for a period of time, there will be some tiny spots (silver sulfide film), and in time it will spread into a piece, and even become black, but the specific is still different from person to person, some people will be the more you wear the brighter, and some people wear on the black, it's the regiment for the The different physique of each person.
Handmade silver surface are not plated, because they have done special antique effect, so can not be cleaned with silver wash, silver wash has corrosive, will destroy the antique effect of handmade silver surface.

How to deal with blackened silver jewelry

Lightly oxidized silver jewelry turns yellow
The surface of handmade silver is not plated, if there is a mild oxidation of silver jewelry yellowing, use a silver cloth to wipe it.
Blackening of silver jewelry
925 silver jewelry blackened
If the silver jewelry blackened need to be cleaned, cleaning available fluoride-free toothpaste, squeeze out a centimeter or so in the hand rubbing out the bubble, and then coated in the blackened place repeatedly rubbed, like washing clothes, very black should be washed more times, wash with a silver cloth to wipe, you can restore the luster.

sterling silver or 925
925 sterling silver - content of 92.5%;
990 silver - content of 99%;
The higher the silver content, the softer the texture, should be worn carefully to prevent deformation.

FAQs

Is your jewelry made of authentic 925 sterling silver?
Yes! All our jewelry is crafted from certified 925 sterling silver (92.5% pure silver + 7.5% alloy for durability). Each piece comes with an official purity certificate, ensuring compliance with international standards.
Is your jewelry safe for sensitive skin?
Absolutely. Our hypoallergenic 925 silver jewelry is nickel-free and rigorously tested to prevent allergic reactions. Ideal for sensitive skin, it’s trusted by thousands of customers worldwide.
How do you ensure product quality?
With 20+ years of craftsmanship, we enforce strict quality control:
8 production lines with daily output of 5,000 units.
A dedicated quality control team checks every product.
Advanced anti-tarnish plating for lasting shine.
Do you offer customization services?
Yes! As a factory-direct supplier, we provide OEM/ODM services for custom 925 sterling silver jewelry. Share your design ideas, and we’ll bring them to life.
What if I receive a defective product?

We offer a 30-day return policy for quality issues. Contact us within 30 days of delivery with photos, and we’ll replace or refund your order promptly.

How long does shipping take?

Most orders ship within 3 business days (excluding holidays). Delivery takes 7-14 days globally. Track your package via email updates.

Can I wear your jewelry daily?

Yes! Our durable 925 silver chains, rings, and earrings are designed for everyday wear. Avoid harsh chemicals, and store in sealed bags when not in use.

Are your products plated or solid silver?
All jewelry is solid 925 silver, not plated. Key components (e.g., lobster clasps) are reinforced for longevity.
How do I clean tarnished silver jewelry?

Use a non-abrasive cloth. For heavy tarnish, apply mild soap water or non-fluoride toothpaste. Avoid harsh chemicals.

What’s the difference between 925 and 999 silver?

925 sterling silver (92.5% pure) is harder and ideal for jewelry. 999 silver (99.9% pure) is softer and prone to bending. We recommend 925 for daily wear.

Do you ship internationally?

Yes! We ship worldwide with free shipping on orders over $35.

Will the product color match the online images?

Slight color variations may occur due to lighting/monitor settings.